CRM ( Customer Relationship Management) stores information on customer contacts such as names, addresses, phone numbers, etc. It helps you to keep track of client activity, such as visits to the website, phone calls, email, and more.
The following is a handpicked Top Small Business CRM list, with its popular features and links to the website. The list contains software that is open source(free) as well as commercial(paid).
10 of the best CRM software for small business
We have listed out 10 of the best CRM software for small business for you. You can analyze the applications and ease of use then pick the one that suits your business.
Zoho CRM- Scales your business.
Zoho CRM has rich sales platform characteristics and a deep range, if your companies need scaling capabilities. To assist growing teams, the CRM offers customization options. It has a few slick AI tools to help high-volume teams find professional leads.
Sales Signals suggest reps when clients engage with the company’s different networks. In the contact database, you can receive real-time alerts and correspondence documentation when they visit your pricing page, open an email, or discuss your business on social media.
For small companies, Zoho is the perfect CRM app to fulfill all of your company requirements. Zoho may also deliver accounting, reports, forms, social media, partnerships or ventures, support desk, email campaigns, and HR products for the different products.
Vtiger- All-in-one CRM
VTiger is a program for CRM that offers a smooth workflow between your teams. This allows your teams to spend more time with clients and less time entering data.
Features
- In one location, get all your info.
- It enables you to automatically carry all of your email conversations into Vtiger and connect them to records.
- Helps the sales team from Pipeline to Closure to foresee and manage the sales cycle.
- It enables you to interact on multiple platforms.
- It allows you to capture the company’s full potential.
HubSpot CRM
HubSpot CRM enables the sales team to begin their job without altering their current workflow. In real-time, it allows you to get full visibility into your sales pipeline.
Features
- You can track the delivery of messages by email.
- HubSpot helps you to quickly schedule customer meetings.
- You can send emails in bulk.
- To access all reports, this tool has a dashboard.
- Touch can be handled with ease.
- It offers over 300 integration services.
Salesmate CRM
Salesmate CRM is a web-based solution that lets you monitor their pipelines and catch leads. You will use this app to monitor and document interactions with leaders. This method enables you to use the calendar to plan events.
Features
- When your customers communicate with your e-mails, Salesmate notifies you.
- This offers readymade templates for email.
- With your squad, you can work quickly.
- To fit the sales process, it can be adjustable.
- On a laptop, iOS, or Android phone, Salesmate can be used.
- It is feasible to combine more than 700 applications.
- 100 + built-in reports are included.
Agile CRM
The Agile CRM tool allows you to simplify sales, marketing, and operation through a single platform. This tool has a facility for contact management that allows you to close deals more quickly. It allows your calendar to be shared online.
Features
- It offers automation for voicemail.
- Contact details can be displayed from the client chat, call, notes, etc.
- To get updates about upcoming meetings, you can synchronize Agile CRM data with Google Calendar.
- For offers, you can insert papers.
- With a single click of your mouse, call several contacts.
- This app helps you to understand the details about the journeys of the purchaser.
- With reports and predictive analytics, you will keep insights.
Nimble CRM
Nimble CRM is an app that helps you to easily manage client contacts into segmented lists. This tool allows you to coordinate the assignments, activities, and interactions of your team with each agreement.
Features
- To monitor appointments and activities, it offers a dashboard.
- For deal status, you can add notes.
- Combine your connexions with more than 160 applications with social media links.
- This gives a detailed view of upcoming activities and meetings.
- For sending group emails, you can break your contact information into parts.
- It is easy to manage team assignments, activities and calls with ease.
- As a browser widget, mobile app, and more, it is available.
- With tags and notes, contacts can be organized.
Creatio
Creatio is a CRM platform that helps you accelerate processes that are operational & customer-facing. Extend the flexibility and efficiency of the platform with ready-to-use software.
Features
- Customer-facing and organizational procedures change more rapidly and effectively.
- It allows you to handle your CRM data more efficiently and with minimal effort through automated enrichment of smart data.
- Keep a record of contact details and addresses with the view map feature.
- Speed up business application creation and deployment.
Zendesk Sell
Zendesk is a Sales CRM to enhance productivity, processes, and pipeline visibility for sales teams. This tool lets you keep track of every interaction with every customer and turn that data into a report.
Features
- Sales software developed for retailers.
- It enables you to make calls from one location, send emails, schedule meetings, view deal history.
- This allows you to concentrate on keeping your group focused on the highest value leads.
- This allows you to carry out your marketing strategies.
Insightly CRM
To maximize your productivity, Insightly is a CRM app that holds both your current and prospective customer data in one place. It enables the sales team to create a link with the customer.
Features
- You are able to turn deals to ventures easily.
- With MailChimp, Google Drive, Gmail, Box, and more, it makes you integrate.
- It is feasible to track relevant lead details.
- With Insightly, you can build a multi-step business process.
- It helps you to send emails, track them, and save them.
- To streamline company operations, Insightly can be used.
- For your business, you can create custom applications.
- Allows you to build the dashboard as you need it to.
Vendasta
Vendasta is a Pipeline Management Platform and Sales CRM. You can monitor accounts, actions, contacts, emails, and internal notes with this app.
Features
- It gives your representatives a good look at the possibilities, the possibility.
- It enables you to develop your salespeople as trusted experts in local marketing.
- Ensure consistent customer satisfaction through guiding progress and engagement.
- This allows you to make powerful business decisions.
- Automation tools for marketing.
Conclusion
There are plenty of useful applications and resources that will help you run your small company, such as marketing and lead generation resources, helpful spreadsheets, and automation tools. The most important thing, however, is to handle and keep track of clients, and it is senseless to rely on these tools for that.
It is easier to invest in a robust one if you need the best CRM software for small companies. For small companies, you need to search several CRM reviews to find out the best CRM software and get one of the best small business CRM apps. We also shared the best small business CRM software and free small business open source CRM software. We hope you find this article helpful.
Also, See A Simple Guide to Project Management Tutorials for Beginners
